All of our Kidlutions products are instant downloads. You will receive your links to the products as soon as your payment is received. The links are sent to the email from which the payment originates. Enjoy our products at home, in therapy and counseling offices, with scouting groups, in classrooms and MORE!If you have any questions or problems, contact us by using the red "contact us" button at the bottom of the page. Thanks for your trust in Kidlutions. Our products are used worldwide in homes, classrooms and therapy offices.